Demand Manager
Pain Points & Requirements:
- Lack accurate resource demand when flight schedule or SLA changes
- Lack easy way to identify resource demand changes in the peak/off peak windows
Values：
- Optimize task calculation& generation
- Provide multi-scene resource demand calculation
Key Features:
- Set configurable demand generation rules
- Generate-demand automatically based on KPl's and business operation rules using flight schedules-historical, present or simulated scenarios
- Store multiple demand scenarios for production or analysis
- Visual display of demand curve showing peak and off-peak status
- Differentiate task volumes for different qualifications or business units
- Real-time task updates according to changing flight dynamics
Assignment Manager
Pain Points & Requirements:
- Lack real time automatic task re-assignment and recovery when violations occur
- Need to capture both dynamic changes and future predictive situation
Values：
- Dynamic optimization on task assignment and real-time resource prediction
- Provide timely recovery during irregular operation
Key Features:
- Auto task re-assignment in real time with high performance algorithm
- Optimal assignments -fairness, fatigue, business/staff preference, etc.
- Advanced 2-4 hours demand prediction based on changing demand dynamics
- Predictive and proactive dispatch assignment for potential violation
- Quick adjustment: manually add, modify or delete task, modify resource availability, etc..
- Auto alerts for violations
Simulation Manager
Pain Points & Requirements:
- Lack of decision support on task/resource bottleneck during ground process management to improve on time performance
- Lack of accurate prediction on flight status and ground operation capabilities
Values：
- Whole services process monitoring, tracking, alerting and forecasting to provide optimization
- Data driven simulation to improve operational robustness
Key Features:
- Process monitoring with task dependencies displayed in Gantt chart
- Auto calculation of the longest service path with real-time data
- Task Delay Prediction
- Turnaround Time Prediction
- Dynamic alerts for the deviation from actual tracking status to scheduled assignments
- Service Recovery: request additional resources or shorten the service duration
- Visualize resource status, task assignment, service progress, real-time alert, KPl's and critical information on digital map