Crew Core-Roster Optimizer
Pain Points & Requirements:
- Manual process requiring a large number of planning resources
- Limited scope to consider all the legalities leading to inefficient rosters and unhappy crew
- Unable to handle special situations such as a public health emergency
Values：
- Comprehensive legality consideration
- User defined optimization process
- Balance crew for multiple bases
- Configurable for customized requirement
- Resource Planning → 50% savings on number of Planners & 75% savings on Optimizer run time
- Crew Satisfaction → Fairness improved by 40% & Crew Satisfaction by 20%+
Key Features:
- Innovative Hybrid Optimization manages constantly changing trends and rapidly moves crews from multiple bases to high demand airports
- Integrates Crew scheduling with additional training requirements
- Incorporates various fairness criteria, including flying hours, days off, route type, layover station, leave, and standby.
- Reduce fatigue risk by creating well-balanced, high-quality rosters that prioritize rest and work equilibrium
Crew Training-Training Optimizer
Pain Points & Requirements:
- Manual training assignment resulting in errors and lapse of qualifications
- Update between TMS and Crew management systems done manually
- Manual qualifications management
Values：
- Recency training optimization
- Automated qualification projection
- Automated actualization process
- Productivity Improvement → 21% reduction in initial and promotion courses
- Training Management Enhancement → Automation, planning with insights
Key Features:
- Increase monthly optimization to 3 months to cover the whole initial line training period
- Assign training in stages while ensuring full compliance with business rules and restrictions
- User configurable rules to cope with different AOC requirements
- Automated scheduling of both cadets’ ab-initio training and recurrent trainings
- Optimized training duration to increase crew utilization
Crew Care-Swap & Open Time
Pain Points & Requirements:
- Reduced Crew Morale: Inability to swap duties lead to dissatisfaction and low morale
- Operational Inefficiencies: Difficulty in covering open duties result in understaffed flights, delays, or cancellations
- Increased Administrative Burden: Manual adjustments and finding replacements incur errors
Values：
- Accommodates crew requests and swaps
- Considers crew special requests
- Automates crew absence process
- Crew Satisfaction → Crew survey shows 21% satisfaction improvement
Key Features:
- Customers defined Swap Rules
- Privacy and Anonymity in Swaps
- Publish and Discover Swap Opportunities
- Pre-Check before any duty swap is finalised
- Real Time Updates and Notifications
- Integration with Crew Portal
Crew Care-Leave Manager (Point Award)
Pain Points & Requirements:
- Lack of an effective tool to deliver schedule fairness with transparency
- Lack of a logical mechanism to handle crew requests with transparency and fairness
Values：
- Flight - Request and Bidding, Duty Swap, Pick up/ Volunteer, Drop Off
- Stand By - Pick up/Volunteer, Drop off
- Leave
- Redemption
Key Features:
- Innovative reward mechanism to achieve transparency and fairness
- Apply point management system throughout crew planning life cycle
- Implement a system that includes motivational incentives and penalty structures to encourage desired behaviors
- Create a transparent and fairly balanced working environment
Crew Intelligence-Post Operation Analysis
Pain Points & Requirements:
- Need tools to provide business Insights to improve operational robustness
Values：
- Learn and apply cost control to avoid hotel and deadhead leakage
- Apply crew preferences into planning for enhanced fairness to increase crew satisfaction and to reduce crew absenteeism rate
- Apply top disruption prevention measures to reduce operational irregularities
Key Features:
- Crew and flight performance
- Crew preference
- Standby utilization
- Operational cost
- Top disruptions